Updated October 2022
2. Information We Collect
We collect information about you directly from you, from third parties, and automatically through your use of our Services. We may combine information collected from or about you from these various sources.
This policy applies to the information we collect:
- On our Site or through our Platform
- In email, text, and other electronic messages between you and our Site
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy
- API (usage is logged)
- Customer data collected via HubSpot
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by any third party (including our affiliates and subsidiaries)
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website
2.1 Information We Collect Directly From You.
We collect information about you directly from you. The information we collect varies depending on your interaction with our Services.
For example, if you are a Customer and register to use our Services, we will collect your name, email address, phone number, and company name. We also collect information on the Projects you submit (such as type, scale, qualifications and other information necessary to post the Project and/or find Worker(s) to perform the Project). We may also collect certain information from Customers related to any Projects they submit through the Services that are necessary to facilitate performance of such Projects.
If you are a Worker, depending on the nature of the services you provide, we may collect your name, address, phone number, information about the Projects you assist with, country of residence, driver’s license information, or financial account information. We will also collect any other information that you choose to provide to us through our Services, such as payment information; your name, email address, and contents of any message you send to us through our Services; or responses to any surveys.
2.2 Information We Collect from Third Parties.
We may collect information about you from other sources and add it to the other information we collect, directly or automatically, about you. This information may include, without limitation, information from public records; name and contact information about Customers from lead generation sources; and information about Workers, such as user name and skills, from a Worker’s employing entity, accreditations, qualifications, education, and other relevant information. In addition, Workers may be able to log in to our Services through a third-party platform. Before doing so, Workers should review any applicable privacy notice for more information on the privacy practices of any such third parties.
2.3 Information We Collect Automatically Through Our Site.
We automatically collect information about you through your use of our Services, including, but not limited to, your IP address, the type of browser you are using, the website or application that led you to our Services, the website or application to which you go after leaving our Services, and the dates and times you access our Services.
The information we collect automatically is statistical data and does not include Personal Data, but we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service by enabling us to:
- estimate our audience size and usage patterns;
- store information about your preferences, allowing us to customize our Site according to your individual interests;
- speed up your searches; and
- recognize you when you return to our Website.
We may combine automatically collected information with other information that we collect about you. Please see our Cookies and Other Tracking Mechanisms section below for more information about tracking.
3. How We Use Your Information
We may use the other information we collect, including personal information and Project-related information, for the following purposes:
3.1 Providing and Improving Our Services.
To provide and maintain our Services, including to tailor content to you; to improve our Services; to develop new features, products, or services; to authenticate users; to perform technical operations, such as updating software; and for other services- and support-related purposes.
To communicate with you (including by email) about your account and use of our Services, including sending you product or service updates; to respond to your inquiries; to provide you with news and newsletters, special offers, promotions, invitations, and other information we think may interest you about Apollo, our Services, and other third-party products or services. Please see Your Choices below for more information about communications from us.
3.3 Research and Analytics.
To analyze how you interact with our Services; to monitor and analyze usage and activity trends; and for other research, analytical, and statistical purposes. Please note that we may track information about Project type and scale, Customer usage and volume, Worker performance, and similar information – but we will not use private details about Projects for such purposes.
3.4 Protecting Rights and Interests.
3.5 Legal Compliance.
To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
4. Lawful Basis for Processing Your Personal Data
If you are in the European Union, the processing of your Personal Data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities:
- Legitimate Interests. We will process your Personal Data as necessary for our legitimate interests. Our legitimate interests are balanced against your rights and freedoms and we do not process your Personal Data if your rights and freedoms outweigh our legitimate interests. Specifically, our legitimate interests are to: facilitate communication between Apollo and you; detect and correct bugs and to improve our Services; safeguard our IT infrastructure and intellectual property; detect and prevent fraud and other crime; promote and market our business; to manage our workforce, assets, and business; develop our product and services; internal training.
- To Fulfill Our Obligations to You under our Contract. We process your Personal Data in order to fulfill our obligations to you pursuant to our Contract with you to deliver our goods and services to you. Specifically: We process your data in accordance with the platform terms governing the underlying contract.
- As Required by Law. We may also process your Personal Data when we are required or permitted to by law; to comply with government inspection, audits, and other valid requests from government or other public authorities; to respond to legal process such as subpoenas; or as necessary for us to protect our interests or otherwise pursue our legal rights and remedies (for instance, when necessary to prevent or detect fraud, attacks against our network, or other criminal and tortious activities), defend litigation, and manage complaints or claims.
5. Special Categories of Information
Apollo does not ask you to provide, and we do not knowingly collect, any special categories of Personal Data from you. Some Personal Data processed by us may be considered sensitive, including personal data that reveals your racial or ethnic origin, political opinions, religious, philosophical beliefs, or trade unions membership, or the processing of data concerning your health or data concerning your sex life or sexual orientation or history of criminal convictions. Apollo processes this information only to the extent necessary to carry out its obligations under the law or to the extent necessary to protect our legitimate interests.
5.1 Automated Decision Making
Apollo does not use your Personal Data with any automated decision making process.
5.2 Data Protection Officer
At this time, Apollo is not required to appoint a Data Protection Officer or a representative in the EU and has elected not to do so.
6. How We Disclose Your Information
We may disclose your information, including personal information and Project-related information, as follows:
We may disclose Project-related information with your permission or in accordance with the notice provided to you at the time of collection or disclosure of such information.
6.2 Facilitate Projects.
We may disclose your information in order to facilitate a Project in which you are involved, have submitted or requested or may be invited to contribute to. For example, if you are a customer, we may share information about you with a Worker in order to facilitate that Worker’s completion of a Project.
6.4 Service Providers.
We may disclose your information to our vendors, service providers, agents, or others who perform functions on our behalf. For example, we may disclose your information to help facilitate work and workflow, analyze data, or process payments.
6.5 Other Third Parties.
As noted above, we may also send you emails with news, offers or other information related to third-parties and third-party products and services. When we do this, we do not give that business your personal information; however, if you respond to an offer or communication about a third party, or third-party product or service, that third party may receive your information directly. Please see the Your Choices section below for details on opting out of such communications from us.
6.6 Business Transfers.
We may disclose your information to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer.
6.7 Protecting Rights and Interests.
6.8 Legal Compliance.
We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal processes; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.
6.9 Aggregate and De-Identified Information.
We may disclose aggregate, anonymous, or de-identified information about users and Projects for marketing, advertising, research, or other purposes.
7. Cookies And Other Tracking Mechanisms
7.2 Clear GIFs, pixel tags, and other technologies.
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
7.3 Do Not Track Signals.
Our Services do not respond to Do Not Track signals. For more information about Do Not Track signals, please click here.
8. Third-Party Analytics And Tracking
8.1 Interest-Based Advertising
Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having information used by NAI members.
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Site or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if you later delete your cookies, your opt-out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.
8.2 Third-Party Links
We have taken steps to help protect the personal information we collect. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
9.1 Your Choices
Accessing, Modifying, Restricting Processing, Objection to Processing, Portability, or Deletion of Your Personal Information. You may access, modify, or delete the personal information that you have provided to us by logging into your profile settings or emailing us at privacy@Apollo-is.com with what you would like updated or corrected. You may request a restriction of processing, object to processing, or request the transfer of your data to another organization by emailing us at privacy@Apollo-is.com. If you make a request, we have one month to respond to you. Please note that we may retain certain information about you as required by law or as permitted by law for legitimate business purposes, even after you have modified or deleted it. For example, if you request that we delete your information but we believe that you have violated our Master Agreement we may retain information about you in order to attempt to resolve the issue before deleting it. We may also retain information for a period of time as part of our backup procedures.
9.2 Opting out of Marketing Emails.
We may send periodic promotional and informational emails to you about our Services and other third-party products, services, or information we think may interest you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt-out of receiving promotional and informational emails from us, we may still send you emails about your account or any Services you have requested or received from us.
9.3 Consent to Processing of Personal Data Outside of The EEA
If you are a resident of the European Economic Area (“EEA”), in order to provide our Site, Platform, products, and services to you, we may send and store your Personal Data outside of the EEA, including to the United States. Accordingly, your Personal Data may be transferred outside the country where you reside or are located, including to countries that may not or do not provide an adequate level of protection for your Personal Data.
Our Services are not targeted to children under thirteen (13) years of age, and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems. If you believe we might have any information from or about a child under 13, please contact us at privacy@Apollo-is.com
10. Data Retention Periods
Apollo will retain your personal data for the entire time that you keep your account open. After you close your account, we may retain your Personal Data:
- for as long as necessary to comply with any legal requirement
- on our backup and disaster recovery systems in accordance with our backup and disaster recovery policies and procedures
- for as long as necessary to protect our legal interests or otherwise pursue our legal rights and remedies
- for data that has been aggregated or otherwise rendered anonymous in such a manner that you are no longer identifiable, indefinitely
11. Contact Us
Apollo Information Systems, Corp. (Apollo)
Attention: Compliance/Legal Department
1 Chisholm Trail Rd., Suite G100
Round Rock, Texas 78681
11.1 Contact the Appropriate Authority
Should you wish to report a complaint or if you feel that Apollo has not addressed your concern in a satisfactory manner, you may contact your appropriate Data Protection Authority. If you are in the European Union: https://edpb.europa.eu/about-edpb/about-edpb/members_en